Blog outage and Frustration with my Domain Registrar

2008 January 4
by Jamaipanese

After a little under 36 hours , my blog and all my other websites are now back online. For some strange, unproven reason my domain registrar (godaddy) disabled all my domains for suspected FRAUD! I have rarely been more angry and frustrated in my entire life, how can they just lock my account and disable websites for an unproven reason without even investigating or warning the customer? Now I realize that my problems with them are not over as they refunded my payments at the start of this issue but when they recharged and re-enabled my account the re-charged more money than they refunded!

Feeling like a second rate customer

Hours of buying phone cards and talking to their mainly stupid customer service reps have pissed me off mostly in this issue, because it seemed like because I was an international customer from Jamaica and seemingly because I am black and “unimportant” they treated me like I was some unintelligent ape! I seriously believe that this issue would have been rectified in half the time if I was some foul mouthed American threatening to shove a lawsuit of some sort up their *bleep*.

Overwhelming visitor Inquires

During the time was site was down I about 14 unique inquires about my blog via email and a couple more via instant messaging asking if my blog was down, if I was alive and well and even if I wanted to sell my domain name! If through all this I can look at something positive I can say that truly feel that I have a small sized community building around my blog and I am always happy to hear from my visitors and friends.

Entrecard promotion

Please remember about the 250 points giveaway in my entrecard promotion which is still going on and the winner will be drawn at random on January 8th, 2008, I have had 19 entries so far, hurry and enter if you haven’t already done so!

It’s 5am in the morning, I better go get what little sleep I can…I’ve got work in three and a half hours -_-. I have tones of posts lined up though, time to get the Jamaica, Japan, otaku, technology, music, gaming, sports and science juice flowing in this place again!

[angry]

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17 Responses leave one →
  1. January 4, 2008

    Good to have you back, i wondered what was up yesterday when i stopped by!

    I hope the rest of 2008 is better for you than the beginning.

  2. January 4, 2008

    Glad to see you back in action:)

  3. January 4, 2008

    I know it’s not your fault, but I would like to advertise again.

  4. January 4, 2008

    To Godaddy’s defense there has been a high amount of digital theft in 2007 they did would they had to do to keep you and them safe.

  5. January 4, 2008

    You have to buy phone cards to call GoDadyy? Is that cheaper than Skype?

  6. January 4, 2008

    glad you are back up!

  7. January 4, 2008

    I haven’t had any bad experiences with GoDaddy yet (most have been very good actually) but every now and then there’s some kind of story like this. I suppose it happens with any sizable company but sorry you had to go through it.

    Great blog by the way, very unique!

  8. January 4, 2008

    I was wondering why your blog was down >_<. I thought you got hacked =(. Glad your back with us again!

  9. January 5, 2008

    thanks for the concern guys, I’m just glad it all over

  10. January 5, 2008

    Good things look better when up and online. Glad to see blog online.

    I also use Godaddy, this is serious man…

  11. January 5, 2008

    Aw, sucks that happened to you, though I’m glad your sites back up.
    I’ve always heard both good and bad things about GoDaddy – hopefully this will be your only bad experience and nothing like this will happen again.
    "I seriously believe that this issue would have been rectified in half the time if I was some foul mouthed American threatening to shove a lawsuit of some sort up their *bleep*."

    Oh come on now… you know you love us. We’re great fun to laugh at…

  12. January 6, 2008

    @ Tokio…you had to pick out that eh?…yea…rofl

  13. January 7, 2008

    I honestly didn’t notice you were down, ’cause I read your blog via feeds and not directly.

  14. January 8, 2008

    I work with Namecheap most of the time, because of their easy interface and good support. Godaddy is pretty much like an adfarm.. I hardly ever bother using them!

  15. January 21, 2008

    36 hours?!
    I would have gone insane.

    I’ve had one site defaced before and another hacked by phishers who planted their paypal phishing pages in among my files.
    The phishers were the worst. My web host suspended my account and I had to talk with them back and forth for half a day convincing them I had nothing to do with the phishing pages, etc.
    I hate phishers!

  16. January 21, 2008

    @ Leon…ss long as you read I am happy ^_^

    @ Vijay…I almost switched but decided to remain for now

    @ Tori….wow I hope I never have those experiences

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